Terms of Service
Please read these terms carefully before using the Brava loyalty card platform.
Last updated: May 26, 2026
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Acceptance of Terms
Agreement to Terms
By accessing or using the Brava loyalty card platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.
Eligibility
You must be at least 18 years old and capable of entering into a legally binding agreement to use our Service. By using the Service, you represent and warrant that you meet these requirements.
Use of Service
Account Registration
To access certain features, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
Account Security
You are responsible for safeguarding your account password and for any activities or actions under your account. You must notify us immediately of any unauthorized use of your account.
Acceptable Use
You agree not to use the Service for any unlawful purpose or in any way that could damage, disable, overburden, or impair our servers or networks. You may not attempt to gain unauthorized access to any portion of the Service.
Loyalty Programs
Program Creation
Businesses using our Service to create loyalty programs are responsible for setting fair and lawful terms for their programs, including reward structures, expiration dates, and redemption rules.
Customer Participation
Customers participating in loyalty programs through our Service agree to the specific terms set by each business. Brava is not responsible for disputes between businesses and their customers regarding loyalty program terms.
Data Accuracy
While we strive to maintain accurate records of loyalty transactions, businesses and customers are responsible for promptly reporting any discrepancies in their loyalty program data.
Payments and Billing
Subscription Fees
Certain features of our Service require payment of subscription fees. By subscribing, you authorize us to charge your payment method on a recurring basis according to your selected plan.
Refunds
Subscription fees are generally non-refundable. We may provide refunds at our sole discretion, particularly in cases of technical issues preventing use of the Service.
Price Changes
We reserve the right to change our pricing with 30 days notice. If you do not agree to the new pricing, you may cancel your subscription before the changes take effect.
Intellectual Property
Service Content
All content, features, and functionality of the Service are owned by Brava or its licensors and are protected by international copyright, trademark, and other intellectual property laws.
User Content
You retain ownership of any content you upload to the Service. By uploading content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, and display your content as necessary to provide the Service.
Feedback
Any feedback, suggestions, or ideas you provide about the Service may be used by us without any obligation to compensate you or maintain confidentiality.
Termination
Termination by You
You may terminate your account at any time through your account settings. Upon termination, your right to use the Service will immediately cease.
Termination by Us
We may terminate or suspend your account immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately.
Effects of Termination
Upon termination, we may delete your account and all associated data. Certain provisions of these Terms will survive termination, including intellectual property rights, disclaimers, and limitations of liability.
Disclaimers and Limitations
Service Availability
The Service is provided "as is" and "as available" without any warranties. We do not guarantee that the Service will be uninterrupted, error-free, or completely secure.
Limitation of Liability
To the maximum extent permitted by law, Brava shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Service.
Indemnification
You agree to indemnify and hold harmless Brava and its affiliates from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.
Questions About Our Terms?
If you have any questions about these Terms of Service, please don't hesitate to contact us.