Integrations
Closed-loop by default. Integrated on request.
Brava runs with your POS or without it. We built the whole machine, then set the defaults to the configuration that wins on customer behavior. Closed-loop is the default because POS auto-credit makes loyalty invisible, and invisible loyalty does not form habits. Integration is the option, because your operation, not our roadmap, decides what your systems need to talk about.
The path
Live in 24 hours. Here is the path.
Tell us what you run.
Petpooja, Restroworks, DotPe, a custom billing stack, anything. You do not need to know its API; you just need to put us in the room.
We talk to your POS vendor's software team.
There is an API built for this. Our engineers hand theirs the integration surface and stay on the call until it works.
Live in 24 hours.
One integration is already live in production with an Indian billing platform. New integrations go live in 24 hours, and your loyalty program keeps running the whole time; nothing pauses while systems connect.
The default
Why closed-loop is the default.
POS auto-credit sounds like a convenience, and on the surface it is: points credit automatically, no staff effort. But automatic loyalty is invisible loyalty. The customer never opens the wallet, never sees the stamp land, never feels the reward approach. The habit never forms, and the program becomes a line item in a POS report instead of a relationship.
The behavioral mechanic we protect is the card-flashing ritual at the counter: customer opens the wallet, barista nods, cashier scans the QR. Three seconds of mutual recognition, every visit. That ritual is POS-independent by construction, which also means your loyalty program survives any future POS switch. The full reasoning lives on How we think about loyalty.
What you get
What works without integration, and what integration adds.
Day one, no integration
- Wallet passes across Apple, Google, and Samsung Wallet
- Stamps, points, tiers, memberships, referrals, birthday automation
- Segment-based campaigns and lock-screen delivery
- Sixteen behavioral segments, leakage-rate analytics, per-segment playbooks
- Geo-fenced re-engagement at ~100 metres
- Staff scanning, multi-location support
With your POS integrated
- Bill amounts flow automatically; no manual entry at the counter
- Order-level data enriches segment analytics
- One less step in the staff flow during rush hours
- The counter ritual stays; the customer still flashes the pass, the stamp still lands on the lock screen
FAQ
Asked and answered.
Does Brava integrate with my POS?
Yes, when you want it to. The default is closed-loop, because auto-credited points make loyalty invisible. When you want your billing system talking to Brava, put us in touch with your POS vendor's software team: there is an API built for this, and new integrations go live in 24 hours.
Which POS systems can Brava integrate with?
Any system whose vendor exposes a software team we can talk to. One integration is already live in production with an Indian billing platform. The integration surface is an API built for exactly this, so the constraint is a conversation, not a rebuild.
How long does an integration take?
24 hours from the moment our engineers and your POS vendor's team are in the same thread. Your loyalty program runs the whole time; integration adds to it, it never blocks it.
Does integration break if I switch POS later?
No. Closed-loop is the default precisely so the program outlasts your stack choices. Switch POS and the wallet passes in your customers' phones keep working; re-integrating the new POS is the same 24-hour path.
See it with your own stack.
Book a demo and bring your POS question; we will answer it with a live pass on your own phone.