Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use Brava's digital loyalty platform.
Last updated: May 25, 2026
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Information We Collect
Personal Information
When you create an account or use our services, we may collect personal information such as your name, email address, phone number, and business information.
Usage Data
We collect information about how you use our platform, including card interactions, customer engagement metrics, and feature usage patterns.
Device Information
We may collect information about the devices you use to access our services, including IP addresses, browser types, and operating systems.
How We Use Information
Service Provision
We use your information to provide, maintain, and improve our loyalty card platform and related services.
Communication
We may use your contact information to send you service updates, promotional materials, and respond to your inquiries.
Analytics and Insights
We analyze usage patterns to help you understand your customer engagement and improve your loyalty programs.
Data Sharing and Disclosure
Third-Party Services
We may share your information with trusted third-party service providers who help us operate our platform, such as payment processors and email services.
Legal Requirements
We may disclose your information if required by law, legal process, or to protect the rights, property, or safety of Brava, our users, or others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
Data Security
Protection Measures
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction.
Encryption
All data transmission is encrypted using SSL/TLS protocols, and sensitive data is encrypted at rest using advanced encryption standards.
Access Controls
We maintain strict access controls and regularly audit our systems to ensure only authorized personnel can access your information.
Your Rights
Access and Portability
You have the right to access your personal information and request a copy of your data in a portable format.
Correction and Deletion
You can request corrections to inaccurate information or request deletion of your personal data, subject to legal and contractual obligations.
Opt-Out
You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
Contact Information
Privacy Inquiries
If you have questions about this privacy policy or how we handle your personal information, please contact us at privacy@brava.cards.
General Contact
For general inquiries about our services, you can reach us at teams@brava.cards or through our contact form.
Updates to Policy
We may update this privacy policy from time to time. We will notify you of any material changes by email or through our platform.
Questions About Our Privacy Policy?
We're committed to transparency and protecting your privacy. If you have any questions or concerns about how we handle your data, we're here to help.